Cast to ObjectId failed for value "nyu.edu" (type string) at path "_id" for model "ProAccount"

CastError: Cast to ObjectId failed for value "nyu.edu" (type string) at path "_id" for model "ProAccount"
    at model.Query.exec (/app/node_modules/mongoose/lib/query.js:4498:21)
    at model.Query.Query.then (/app/node_modules/mongoose/lib/query.js:4592:15)
    at /app/src/services/DatabaseService.js:2294:10
    at new Promise (<anonymous>)
    at DatabaseService.getProAccountComplete (/app/src/services/DatabaseService.js:2283:12)
    at /app/src/controllers/Client/pro/public/ProfileController.js:31:32
    at processTicksAndRejections (node:internal/process/task_queues:96:5)